Call us
Our call centres are located within Australia.
Enquiries 132 132
7am-10pm, 7 days
Claims 131 123
24 hours, 7 days
For existing claims, please call between 8.30am-5.30pm, Mon-Fri.
More on how to make a claim.
Not in Australia?
Call +612 9848 5201
Email us
We'd love to hear from you. For any questions, suggestions or feedback, simply email us.
Visit us
To find your nearest office, select a region below:
Need help?
| TTY Service | 133 677 | TTY via National Relay Service ask for 132 132 7am-10pm, 7 days |
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| TTY Direct | 1300 768 361 | Hearing impaired service ask for NRMA Insurance 11am-8pm Mon-Fri |
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| Website Help | 1300 655 046 | 8am-8pm Mon-Fri, 9am-5pm Sat |
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| Helpline | 132 900 | 24 hours, 7 days |
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| Report insurance fraud | 1800 237 283 | Report insurance fraud online |
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| Credit card payments | 131 144 | Visa & Mastercard 24 hours, 7 days |
Opening hours and direct phone numbers
Looking for NRMA Roadside Assistance?
You are currently browsing the NRMA Insurance website. For Roadside Assistance & Membership, please visit the NRMA Motoring & Services website.
Insurance issued by Insurance Australia Limited ABN 11 000 016 722 trading as NRMA Insurance. When making decisions about the product you should consider the Product Disclosure Statement available from NRMA Insurance.
All insurance policies except NRMA Travel Insurance, are issued by Insurance Australia Limited ABN 11 000 016 722 trading as NRMA Insurance. NRMA Travel Insurance is issued by CGU Insurance Limited ABN 27 004 478 371. For many insurance products, a Product Disclosure Statement is available from NRMA Insurance, which you should consider when making decisions about those products.